Learn about our shipping options, tracking your order, international shipping availability, and delivery timelines.
If you have specific delivery expectations, such as requesting a signature upon delivery or any other special instructions, please reach out to our customer support team after placing your order. While we cannot guarantee all requests, we will do our
If your order does not arrive within the estimated delivery timeline, we recommend checking the tracking information provided in your confirmation email. Sometimes, there may be unforeseen delays during transit that are out of our control. If you hav
For in-stock items, we aim to process and ship orders within 1-2 business days. Once your order is shipped, the delivery timeline will depend on the shipping method you choose during checkout. Our standard shipping option typically takes approximatel
The delivery timeline for pre-ordered items can vary depending on several factors, including the product and its availability. We strive to provide estimated delivery dates for pre-ordered items on their respective product pages. Please note that the
Unfortunately, we do not currently offer pre-orders for items that are out of stock. We recommend keeping an eye on our website or subscribing to our newsletter to stay updated on product availability and new releases.
Yes, we do offer international shipping; however, please note that it may come with additional costs or longer delivery times compared to local couriers. We understand that this may not be ideal, but we are continuously working to improve our interna
At Disguised, we offer standard shipping as one of our shipping options. With standard shipping, you can expect your order to arrive within 5-7 business days. This shipping method provides a reliable and cost-effective choice for customers to receive
Tracking your order is easy! Once your order is shipped, we will send you a confirmation email that includes a tracking number. You can use this tracking number to monitor the progress of your package. Simply visit our website or the carrier's websit
If you need to change your shipping address after placing an order, please reach out to our customer support team as soon as possible. We will do our best to assist you with updating your address, depending on the status of your order. However, pleas